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2007-10-01 | Dalkia providing comprehensive management services to Brazil's largest hospital complex

Since early September, Dalkia has provided comprehensive management services to the renowned Santa Casa de Misericordia hospital complex in Sao Paulo, Brazil. The contract positions Dalkia as a key player in the South American healthcare market.

Comprising five hospitals and one of the country’s leading private medical schools, Santa Casa de Misericordia in Sao Paulo is among the world’s largest healthcare institutions. With 2,090 beds and 9,000 employees, this private charitable establishment admits more than 6,000 patients per month.

Dalkia’s comprehensive management contract provides one of the most extensive service offerings in the healthcare sector, covering utilities management, air-conditioning, electricity, environmental services, infrastructure upgrades, hospital sanitation and support functions, such as medical equipment maintenance, telephone systems and parking areas. The provision of all non-medical services in the hospital complex involves the transfer of more than 1,000 employees. The 15-year contract represents total forecast managed revenue of €275 million.

Dalkia is a leading provider of energy services for the hospital sector in France, Italy and the United Kingdom. Following signings in Argentina and Chile, the new contract in Brazil further enhances Dalkia’s presence in this customer segment in Latin America, where the Group generates total revenue of nearly €150 million and has over 5,500 employees.

“The healthcare sector is an investment priority for Latin American governments,” said Dalkia Chairman Olivier Barbaroux. “It also represents a major development path for our Group and the Santa Casa contract is an example of a win-win partnership in a country where healthcare has become a major challenge for the years ahead.”

Present in more than 4,500 healthcare establishments around the world, Dalkia has been a preferred partner to the sector for over 70 years. The Group delivers comprehensive, high value-added services for the management of all non-medical activities. In particular, these services include management of energy and health risks and the operating performance of non-medical staff. Healthcare is a major growth path for Dalkia.


A subsidiary of Veolia Environnement and Electricité de France (EDF), Dalkia is the leading European provider of energy services to local authorities and businesses. Since its creation, it has focused on energy and environmental optimisation. It meets customer expectations by delivering customised, end-to-end solutions to ensure comfortable living and efficient energy supply, including management of heating systems and energy and industrial fluid production facilities, energy plant engineering and maintenance services, technical services for commercial and industrial building operation, and global building management services. With 48,800 employees in 38 countries, Dalkia reported managed revenue of €6.9 billion in 2006.


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